Wireless Internet users periodically have to deal with problems associated with the inability to use the Internet. There can be several reasons why Wi-Fi does not work on the phone: from banal errors with entering a password to more global ones - incorrect router settings.
You can also often hear complaints from users that the speed of wireless Internet leaves much to be desired. How to deal with each of these situations and fully use the Internet from your gadget? In this article, we will talk in detail about why the phone does not work via Wi-Fi and how to fix possible problems yourself.
Invalid connection information provided
One of the most common situations associated with the inability to use the Internet is an erroneously entered password in the gadget settings. In modern mobile devices - tablet PCs and smartphones - there is a wonderful feature - password saving. This will help avoid mistakes when entering complex password combinations.
However, such a measure will not be effective if the password for the access point is changed in the router settings. Why did Wi-Fi stop working on the phone if the connection was successful before and the password was saved in the smartphone settings? Most likely, the problem is that the administrator changed the password and did not warn the user about it.
Viruses have penetrated the operating system of the gadget
Another answer to the question why Wi-Fi does not work on the phone may be the presence of a virus program. This problem is most often faced by people using gadgets on the Android platform. It is for such devices created a large number of malware. Specialized “cleaning” programs can help to cope with the virus; you can download them through the Play Market service.
We also draw the attention of users that in order not to encounter a similar problem and not suffer from the question of why Wi-Fi does not work well on the phone or does not work at all, you should install applications only through the standard market of the operating system.
Failure in date and time settings
Incorrect values in the calendar and on the gadget's watch face also cause the wireless access point to be unavailable. The situation is similar for personal computers. All the user needs to do is correct the data. After that, Internet access will be carried out in the normal mode.
Router settings
Many of the users who have a router installed do not even suspect that this equipment has a lot of different settings, limited to entering the network name and setting the degree of protection.
However, they often have to wonder why the Wi-Fi does not work on the phone. In such a situation, an access point will be present in the list, but when you try to connect to it, a notification will be issued. How to fix it?
First of all, you need to go to the router settings menu - for each device model there is a personal combination of characters that you need to enter into the browser in order to access it. It is recommended to check the user manual for information regarding a specific model. After the router menu opens on the computer display, you need to check the following parameters in the " Wireless settings":
- Channel - auto.
- Mode - 11 bgnMixed.
- MAC address filter - disabled.
After correcting the data, if necessary, save the setting and restart the device.
Gadget software problems
The answer to the question "Why doesn't Wi-Fi work on my phone?" may also be due to the fact that there are some difficulties in the software of the gadget. Such failures can occur when intervention is made on the operating system, for example, non-original firmware is installed.
In this case, it makes sense to use the built-in function to reset the smartphone or tablet to factory settings. This feature is present on all modern models. In this case, it is worth considering that a number of data will be deleted from the gadget - applications and files. Therefore, it is recommended that you first save important information to a third-party medium.
In order to test and check if the problem is really in the software, it is recommended to try connecting to several wireless Internet points.
Causes of low wireless internet speed
Why is Wi-Fi slow on my phone? There can also be several reasons for the low speed, here are the most common:
- Many people use the Internet at the same time. The load on the network leads to the fact that the speed drops, and in some situations the signal may completely disappear periodically.
- A hardware level limit has been set. This can be used in public places to normalize the load on the network.
- Low data link speed. If the speed of the Internet, the distribution of which is carried out through a router, is low, then through Wi-Fi, respectively, you will not be able to fully use the Internet.
It is difficult for a modern person to imagine life without access to the World Wide Web. The times when there was only one computer in the family are long gone. Now people use tablets, smartphones, laptops that are equipped with a WiFi module. A wired router without wireless network support has already become irrelevant. It is not able to provide Internet to all available gadgets. How to be? Of course, replace it with a device that works in WiFi mode.
Previously, routers were quite expensive. Their setup required special knowledge. Now everything has changed dramatically. Router manufacturers have tried to make their devices not only accessible to every customer, but also as simple as possible. Buyers who have purchased devices from brands such as ZyXel, Asus, D-Link and others will be able to verify this. Their range includes both budget models and expensive ones.
However, even though the configuration of routers is as simple as possible, sometimes users experience failures. For example, no WiFi signal. There are many reasons for this failure. Therefore, let's figure it out together how to set up a TP-Link WiFi router and other brands, as well as fix problems with a wireless network yourself.
Wireless network: symptoms of a problem
As soon as the user first encounters failures in the operation of the router, he begins to look for reasons in the device itself. However, in rare cases, it is it that fails. As a rule, the problem lies in the settings. Moreover, it is important to note that you need to check them not only on the router, but also on a gadget that cannot connect to an access point. Most of all, users are concerned about why the router does not distribute the Internet via WiFi.
What signs may indicate a malfunction?
- There is no signal.
- Long connection time.
- Low internet speed from router.
- Frequent network failures and reconnections to WiFi.
If you find such signs, you will need to check the correct connection and configuration of devices.
Search for the guilty
When it is not possible to figure out why the router does not distribute the Internet via WiFi, but at the same time connects to the network, you need to find out what or who is to blame for this. To do this, a number of specific actions are carried out:
- provider cable. Its performance is checked in the following way: connect it directly to the computer and make all the necessary settings. If there are no problems with the Internet, then the reason should be looked for in the router.
- Wireless network settings. After checking the cable and connection, we can conclude that the device itself is functioning correctly. The problem may be in the wireless network configuration. There are devices that are equipped with the function of turning on / off WiFi.
- Checking devices. There are cases when the malfunction lies directly in the device that connects to the network. In order to verify its performance, it is enough to connect from another gadget.
Why does the router not distribute the Internet via WiFi? The reasons
If, with an active connection, the user cannot access the global network, then the reason for this is the errors made when setting up the router.
- Incorrect entry/determination of the IP address.
- The transmission channel is set incorrectly.
- Incorrect DNS value.
The first two mistakes are made by users themselves when creating a wireless network. And this is the reason that the TP-Link WiFi router does not distribute the Internet. The same problems are relevant for routers of other brands. As for the last error, several factors can affect the value, such as a virus on the device.
To fix such a problem, it is not necessary to contact qualified programmers. All the user needs is a cable that allows you to directly connect the Internet, a PC or laptop and, of course, the router itself.
How to set up a TP-Link WiFi router?
Devices of this manufacturer are in high demand among domestic buyers. Therefore, it would be fair to start with him. Entering the settings is standard - entering the address in the browser line. After authorization, you need to find the WAN item in the Network tab. It will prompt you to select the type of connection. You can get it from your provider. The computer has the current values of the gateway, subnet mask, provided that the Internet cable is directly connected to the device. In some models, it is possible to activate automatic detection. After that, you can proceed to the WiFi network settings. To do this, you need to find the Wireless tab. In it, the user selects the Wireless Settings item. On the page that opens, you will need to enter the name of the network. Be sure to select a region for correct operation. In the line with the transmission channel, it is recommended to set Auto. Then click Save.
Now you can start protecting your network. How to change the password on a TP-Link WiFi router? All settings are located in the Wireless Security section. Entering it, the user is prompted to select the type of encryption. Most programmers advise using WPA/WPA2. By activating it, you can enter a user key. After that, be sure to save and reboot the router. If necessary, the network access key (password) is changed in the same way.
Asus routers: setting up a wireless network
In addition to the two models described above, Asus routers are popular in Russia. They are easily and quickly configured using a special program. Ideal for the novice user. In modern models, the firmware has an intuitive interface. All tabs are presented in Russian.
How to change password on Asus WiFi router if you don't remember it? Very easy. It is enough to connect the device directly to the PC via a cable. Then do a full reset. The router will reboot and the user will be able to enter all the data.
Network setup on a D-Link router
Why does the router not distribute the Internet via WiFi? In order to answer this question, you need to go to the "Network" tab. In the WAN item, check the correctness of the selected connection type. It is important to note that there are some providers that work with MAC address binding.
Most devices with new firmware have the function to automatically configure the wireless network. To do this, go to the "Quick Setup" item and activate the "Wireless Network Setup Wizard". At the end, save the results. There may also be a WiFi tab. It is enough to select "Enable".
Setting up a WiFi network on ZyXel routers
In the product range of this brand, it is easy to choose an excellent WiFi router for an apartment. According to many users, these devices are characterized by reliability and high signal quality. However, sometimes there may be problems with the wireless network. The reasons and solutions have already been described above. But in order for the user to know exactly where to correct the error in the settings, the instructions below should be followed step by step.
- Entering the settings - 192.168.1.1.
- In the interface that opens, select the "Internet" tab and check the connection type.
- Go to WiFi network. There, check the parameters of the network standard, channels.
It is important to pay attention to the selected signal strength.
Why does the router not distribute Wi-Fi? An overview of the main causes and ways to solve them.
Navigation
Since today almost every person has at his disposal not only a desktop computer, but also a laptop, tablet, smartphone or all at once, the most convenient type of Internet connection for him is WiFi, which distributes wireless Internet to all devices immediately using a router.
As a rule, after installing and configuring the router by the master, many users believe that there can be no failures in its operation. However, this opinion is erroneous. Quite often, users are faced with a situation where the router stops distributing the Internet over WiFi, but with a direct connection, there is access to the network. Let's try to figure out what can cause such a problem and how to fix it.
Key Signs of Wireless Network Failures
Most often when people encounter network errors WiFi, they blame the router itself for their occurrence and believe that it needs to be replaced. However, in most cases, the problem lies not in the device itself, but in its incorrect configuration and computer settings. Consider the main evidence of a malfunction:
- The device cannot find a signal WiFi;
- WiFi constantly reconnecting;
- The wireless connection provides very slow internet speeds;
- Infinite connection to the router;
- The device is connected to the network WiFi, but no internet access;
In the event that you encounter one of the above malfunctions, before putting an end to the router, it is recommended that you carefully check and reconfigure the router and the device to which it is connected.
Troubleshooting the router
Before proceeding to the settings, you must first exclude hardware malfunctions of the device. To do this, follow these steps:
Step 1.
- Connect LAN cable directly to your computer and check your internet connection. If there is Internet access, then the device is working properly and the problem lies in the router itself.
Step 2.
- Connect LAN cable to the router and connect it with a second cable to the computer. If in this case Internet access has appeared, then the router is in working order and the reason for the wireless network lies in the settings of the WiFi.
Step 3.
- Almost every router has a special button with which you can turn it on and off. WiFi. Click on it and make sure that the indicator light with the icon lights up on the device WiFi. It will signal that the sensor WiFi physically correct.
Step 4.
- After you have established the health of the router, you need to make sure that the connected via WiFi device is correct. To do this, try connecting to the wireless network from another computer, phone, or tablet.
- If another device recognizes the network and goes online, then the problem lies in the device that you connected earlier. Check if it is enabled WiFi and try again.
Troubleshooting Internet access via Wi-Fi
If the computer is connected to WiFi, but there is no Internet access, the problem is almost certainly an incorrect configuration of the operating system. If the computer was previously connected to the network of another provider, then, most likely, the previous IP address and DNS server address were saved in its settings. To reconfigure them, follow these steps:
Step 1.
- On the taskbar in the right corner, find the icon for a wireless Internet connection, right-click on it and from the menu that appears, select the line " Network and Sharing Center».
Step 2.
- In the pop-up window on the left, click on the line " Change adapter settings”, then right-click on the wireless connection icon and select “ Properties».
Step 3.
- In the expanded window, you will need to find the line in the list " TCP/IPv4 protocol”, right-click on it and also select the line “ Properties».
Step 4.
- The network card settings will open in front of you. In this window, you can manually enter IP and addresses DNS servers. However, for the correct operation of the wireless connection, it is recommended to set markers opposite the lines " Obtain an IP address automatically" and " Obtain DNS Server Address Automatically».
- After selecting the items, press the button twice OK» to complete the setup and restart your computer. After the reboot, try to connect to the Internet using WiFi.
Setting up a Wi-Fi transmission channel through the router interface
In theory, one of the above methods of solving the problem should have worked. However, if this did not happen, then the last option remains.
All routers distribute WiFi through special channels, the number of which can reach 13 or more. As a rule, the default router settings are set to automatically search for the most suitable channel. In the event that the channel used is the same as the channel of your neighbors, Wi-Fi may experience disruptions. To change the channel manually, follow these steps:
Step 1.
- Turn your router upside down and examine the contents of the sticker on the back of it. There must be indicated IP address to access the settings, as well as the login and password to enter them.
Figure 1. Setting up a Wi-Fi transmission channel through the router interface
Step 2.
- Open any browser and enter the same one in the address bar IP, which is listed on the back of the device. Don't forget to put a dot at the end.
- After going to the specified address, the login page for the router settings will open in front of you. Enter your username and password in the appropriate fields, which are written on the sticker, and log in.
Step 3.
- Next, go to the " Wireless connection” and find the item “ Settings».
- On the right side there is a line " Channel" which has the status " Auto».
Step 4.
- Click on the arrow to open the drop-down list and select one of the available channels in it. Next click " Save».
- The router will go to reboot. After processing all the new settings, you can try to connect to the Internet using WiFi. The problem must be solved.
IMPORTANT: The router settings interface depends on its manufacturer and model. The article shows an example of a router TP Link. However, all interfaces are similar to each other and have similar section names. If you want to learn more about the interface of your device, go to the official website of your provider and view information on routers.
VIDEO: The router does not distribute the Internet via Wi-Fi. What to do?
Let's consider today the problem when the Wi-Fi network is unstable, and when the connection to the Wi-Fi network is periodically interrupted, or the Internet connection is lost. It seems to me that this is even worse than when the Internet does not work at all. Because the problem is not clear, everything seems to work, but not as it should, the signal disappears, devices turn off, and other incomprehensible moments. It’s just that when something doesn’t work, it’s at least clear where to look for a solution, but in such a situation, nothing is clear at all.
What is the unstable operation of the Wi-Fi connection:
- Periodic disconnection of devices from the Wi-Fi network. Or the Internet just cuts off for a while (), and everything starts working again. A very popular problem that causes a lot of inconvenience. For example, a laptop is connected to a Wi-Fi network, and the Internet is working. But periodically a yellow exclamation mark appears near the connection icon, and the Internet disappears. The download of files gets lost, etc. And, as a rule, after a while the connection is restored.
- Devices do not connect to the Wi-Fi network the first time, or do not see the Wi-Fi network.
- Wi-Fi network completely disappears, and appears.
- Very slow wireless internet speed (the cable is fine).
- When the Wi-Fi connection works only near the router.
- The signal strength of the wireless network is constantly changing.
This, of course, is not the whole list of problems that are associated with the unstable operation of wireless networks. There may be many more. Very often, Wi-Fi works fine for a while, and then problems start that go away again. Also, you can notice the appearance of problems, for example, in the evenings, or at other times of the day.
If you have something similar, and you seem to have an Internet connection, but you can’t always use it ( use without any problem), now we will try to fix everything.
Changing the wireless network channel when Wi-Fi is unstable
This is the first and most important tip that you should definitely try. We know that every Wi-Fi network operates on some channel. If there are many of these networks, then they begin to interfere with one another, and interference appears. And as a result, unstable Wi-Fi works. Well, and various incomprehensible problems that I wrote about above, and which you have most likely already encountered.
You need to change the channel of the Wi-Fi network in the router settings. I wrote in detail about channels, about finding a free one and about changing on different models of routers in a separate instruction:
You can try setting some static channel (if you have Auto), or vice versa, set to Auto if a static channel was selected. In the article linked above, I wrote about finding the freest channel using the inSSIDer program. You can use.
You just need to go to the router settings, go to the tab where the wireless network is configured, and change the channel in the Channel item. This is how it looks on Tp-Link routers:
And on Asus routers:
After every channel change, don't forget save settings and reboot router. Be sure to try several options. Should help.
As for interference, they can be created by household appliances. Do not place the router near microwave ovens, cordless phones, etc.
Shaving the Internet via Wi-Fi: router firmware, and other tips
Almost always, such problems in the operation of the wireless network occur due to the router. Not uncommon, this is due to the firmware. Therefore, I strongly recommend updating the firmware of your router. We have instructions for all popular manufacturers on our website. Here's an example, .
It is also possible that the wireless network may be unstable due to some technical problems with the router. Something with the board itself, or the power adapter. By the way, power adapters are very often the cause of such problems. The router simply does not receive the necessary power and connection breaks appear, etc. Well, strong drops in the power grid can affect the operation of the router. If the Internet is cut off after you create some kind of load on the router (online video, games, torrents, connecting new devices, etc.), then this one is usually due to an inexpensive (not powerful) router.
Need eliminate problems on the side of the Internet provider. It may well be that it is on his side that the connection is broken, and the router has nothing to do with it. Checking is very simple, just connect the Internet directly to the computer and check its operation.
For many, the connection breaks in those rooms where the Wi-Fi network signal is very poor. When only one division of the network signal remains on the device, for example.
In such a situation, you need to increase the range of your Wi-Fi network. We have an article on this topic:. Or, install . After that, the problems with the Internet breakage should disappear.
And if your home devices find a lot of available networks that operate at a frequency of 2.4 GHz (as most likely your network), and changing the channel, and even changing the router does not work, and the Wi-Fi network is very unstable, then you can solve this problem by purchasing a router that supports operation at a frequency of 5 GHz. This frequency is practically free. I just know a case where there were a lot of wireless networks in the house, and Wi-Fi was simply impossible to use until they switched to a frequency of 5 GHz.
If the Internet disappears on only one laptop
And of course, it’s not uncommon for all devices to connect and work with a wireless network without any problems or disconnections, and one device keeps disconnecting, losing connection, etc. It’s not hard to guess that most often this device is called a laptop and works on Windows.
In such cases, be sure to update the wireless adapter driver. How to do this, I wrote. It is possible that the problem may be in the hardware. And it appears very often after disassembling the laptop (cleaning from dust). Why is that? During assembly, the antenna that is built into the laptop often suffers. Here are the problems in working with Wi-Fi networks. Very often, after that, the Internet works only near the router itself.
Update: changing the properties of the Wi-Fi network
Open "Network and Sharing Center" and click on your Wi-Fi network. In the new window, click on the "Wireless Properties" button and check the box next to "Connect even if the network does not broadcast its name (SSID)". Click Ok.
If it doesn’t help, and Wi-Fi will still fall off, then in the same window, on the “Security” tab, you can click on the “Advanced Settings” button and check the box next to “Enable Federal Information Processing Standard (FIPS) compatibility mode for this network )".
You can restart your computer. Thanks for this tip Alexander. He suggested it in the comments to this article.
Here are some tips, if you have interesting information on this topic, personal experience, then write in the comments. You can also ask questions there, I will definitely answer!
